FAQ

Do you only serve Idlies?

Not at all!! Idli Dabba can help you indulge in South India’s culinary delicacies at the snap of a finger. You can relish exotic Chettinadu curries like Meen Kozhambu, Naatu Kozhi Kozhambu with steaming-hot Idlies and the crispiest of Dosas.

Not just that, we serve affordable & hygienic meals in both Combo & value versions to cull your hunger. We also deliver varieties of piping hot Tea & Coffee in hygienic disposable flasks at your doorsteps.

Our menu will initially offer

  • 3 Veg touches
  • 3 Non-Veg touches
  • 3 Thuvayyals
  • A wide variety of Idlies and Dosas
  • Salads
  • Omelettes
  • Sweets
  • Beverages

What localities will your delivery cover?

We are just born & we humbly begin by rendering our services within a 5km radius of our branch in Saravanampatti. Shortly with your patronage, we will open our outlet in RS Puram and Peelamedu.

We assure you that your package will reach you within 40-50 mins of your order.


Do you have any alternative if we are not located within 3km radius of your Kiosk?

Sit back & Relax! We have a tie-up with a leading 3rd party delivery system – ‘4 Square’. However, you may incur additional delivery charges.


What should we do if we receive an unsealed package?

It’s near impossible! But, to err is human!

Worry not, you can refuse to accept the package & post us regarding the same through our app or helpdesk. You can either claim a refund or place a fresh order.


How can we be sure of the hygiene of the food you deliver?

Sceptical of our hygiene? You don’t have to! Our FSSAI-rated kitchens house imported cooking equipment that are fully automated ensuring minimal hand usage. Food is hygienically packed into specially-designed ‘on-the-go’ food-grade packages that you can conveniently carry around.

Our soothing beverages are packaged in disposable flasks that would ensure they are still steaming and would simultaneously guarantee hygiene.


What are the must-tries at IDLI DABBA?

Chef Special: Paasiparupu Pachadi, Kathirikai Thirakal, Donger, Chicken Varuval, Mutton Peratal.


Do you have subscription model?

Yes! We do!

Have school going kids? If you are gonna be away from town for a week or have trouble packing the lunch box early in the morning, we are here to save your back! We can deliver hot, healthy & yummy food to your little ones right in their school premises. You can subscribe to us on a weekly, bi-weekly or a monthly basis.


Do you deliver Coffee or Tea to offices?

Yes, we deliver varieties of piping hot Tea & Coffee in hygienic disposable flasks at your doorsteps on a routine basis. You can save yourself & your colleagues from the trouble of walking all that way to nearby teashop in the scorching heat and risking your health at the same time.


Which other cities do you operate in?

We are taking baby steps in Coimbatore. With your continuous backing and interest in the firm, we plan to expand to Chennai & Bengaluru.


Do you have a separate delivery charge? What is the minimum order value?

Yes! Our minimum delivery amount is 99/- If its below 99, we will get the compensation amount.


(For Example: For an order of 80, the compensation charges would be 19)


Do you take bulk/party orders?

Wanna host a surprise party? We can handle bulk orders on a short notice as our sophisticated cooking equipment helps us to whip a meal for 50-100 guest in just no time. You need not run pillar to post hunting a chef, you just need to notify us a session prior & we shall work our magic.


How can I track my order?

Unlike other food delivery services, our app gives you the unique option to track your order. You can keep an eye on your food at every stage from its making till it reaches you.


Do you have a cancellation policy?

We do not encourage cancellation after an order is placed.


What are the payment options that you offer? Do you permit Cash on Delivery?

  • Cash on delivery
  • Wallet
  • Credit/debit cards (Payment Gateway – CC Avenue)

Why would you recommend me to register on your app/website?

Our intelligent app is customized to prompt you about your frequent preferences and also suggests you the chef’s recommendations. Our one step registration process would relieve you of the pain of frequently entering your contact and location details.


What else does IDLI DABBA do make life easier & healthier?

Struggling for change? Wander not! You can notify us and our delivery guys would bring you the required denominations and make it hassle-free.

Our imported cooking equipment does not allow the food to be over-heated or over-cooked unlike the traditional models that burns out the nutrient value by heating it even up to 2700C

We process your calls through our smart call centre technology that’s fully automated thus almost eliminating any possibility of errors in placing the order. We shall never make your Chappathi a Poori.